The Conflict Management Workshop

PT8682
Training Summary
Conflict occurs in the workplace everyday. Conflict may be caused by a competition for resources, a disagreement about procedures, or a disagreement about a decision. However, conflict doesn't need to be a negative influence. Conflict can also lead to new ideas, new opportunities and a healthier work environment. This workshop will teach you the skills to resolve workplace conflicts to the satisfaction of everyone involved.
Prerequisites
There are no prerequisites for this course.
Duration
1 Day/Lecture & Lab
Audience
This course is designed for managers, supervisors, and team leaders, members of work teams and project teams, and anyone who strives to manage conflict in the workplace
Course Topics
  • Identification
  • Strategies
  • Follow-up

Related Scheduled Courses

Conflict Resolution in the Workplace
Influencing Others - Managing Expectations and Outcomes for IT Professionals
Internal Consulting Skills for Information Technology Professionals
Time Management and Workload Management