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ITIL, Governance & IT Service Management

ITIL, Governance & IT Service Management

ITIL, Governance & IT Service Management

ITIL Foundations

ITIL 4 Overview
1 Day/Lecture
Course Code: PT22026
ITIL 4 Awareness for Decision Makers
1 Day/Lecture & Lab
Course Code: PT22028
ITIL 4 Foundation Certificate Program
3 Days/Lecture & Lab
Course Code: PT22011
Almost GTR
ITIL 4 Foundation Bridging Certification Program
1 Day/Lecture & Lab
Course Code: PT22024
Almost GTR

ITIL Service Lifecycle Track

ITIL 4 Managing Professional Transition Certification Program
5 Days/Lecture & Lab
Course Code: PT25022
ITIL 4 Specialist: Create Deliver and Support (CDS) Certification Program
3 Days/Lecture & Lab
Course Code: PT24862
ITIL 4 Strategist: Direct Plan and Improve (DPI) Certification Program
3 Days/Lecture & Lab
Course Code: PT24863
ITIL4 Specialist: Drive Stakeholder Value (DSV) Certification Program
3 Days/Lecture & Lab
Course Code: PT25607
ITIL4 Specialist: High-Velocity IT (HVIT) Cerftification Program
3 Days/Lecture & Lab
Course Code: PT25606
ITIL 4 Leader: Digital and IT Strategy (DITS) Certification Program
3 Days/Lecture & Lab
Course Code: PT25699

ITIL eLearning

ITIL 4 Executive Review
3 Hours/eLearning
Course Code: PT25077
ITIL 4 Foundation Certification Program
4.5 Hours/eLearning
Course Code: PT25078
ITIL 4 Managing Professional Transition Certification
15 Hours/eLearning
Course Code: PT25076
ITIL 4 Strategist: Direct, Plan & Improve
1 Day/Lecture & Lab
Course Code: PT26492
ITIL 4 Leader: Digital and IT Strategy
1 Day/Lecture & Lab
Course Code: PT26493
ITIL 4 Specialist: Create, Deliver & Support
9 Hours/eLearning
Course Code: PT26918
ITIL 4 Specialist: Drive Stakeholder Value
9 Hours/eLearning
Course Code: PT26919
ITIL 4 Specialist: High Velocity IT
10 Hours/eLearning
Course Code: PT26920

Change Management

Organizational Change Management (OCM) – Foundation Certificate Program
3 Days/Lecture & Lab
Course Code: PT9779
Organizational Change Management (OCM) – Practitioner Certificate Program
2 Days/Lecture & Lab
Course Code: PT10172
Organizational Change Management (OCM) – Combined Certificate Program
5 Days/Lecture & Lab
Course Code: PT10171

Governance & Best Practices

ISO/IEC 20000 Practitioners
3 Days/Lecture & Lab
Course Code: PT0185
ISO/IEC 20000 Foundation Certification Program
2 Days/Lecture & Lab
Course Code: PT7321
ISO/IEC 27001® Information Security Foundation
2 Days/Lecture & Lab
Course Code: PT0183
ISO/IEC 27002 - Information Security Foundation (ISFS) Certification Program
2 Days/Lecture & Lab
Course Code: PT9172