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ITIL, Governance & IT Service Management

ITIL, Governance & IT Service Management

ITIL, Governance & IT Service Management

ITIL Certification

ITIL® 4 Foundation Certificate Program
3 Days/Lecture & Lab
Course Code: PT22011
ITIL® 4 Specialist: Create Deliver and Support (CDS) Certification Program
3 Days/Lecture & Lab
Course Code: PT24862
ITIL® 4 Strategist: Direct Plan and Improve (DPI) Certification Program
3 Days/Lecture & Lab
Course Code: PT24863
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Certification Program
3 Days/Lecture & Lab
Course Code: PT25607
ITIL® 4 Specialist: High-Velocity IT (HVIT) Cerftification Program
3 Days/Lecture & Lab
Course Code: PT25606
ITIL® 4 Leader: Digital and IT Strategy (DITS) Certification Program
3 Days/Lecture & Lab
Course Code: PT25699
Define and Implement Service Assets and Configuration Management ( SACM )
2 Days/Lecture & Lab
Course Code: PT7711
Define and Implement a Service Catalog
2 Days/Lecture & Lab
Course Code: PT7710
Define and Implement Service Desk and Incident Management
3 Days/Lecture & Lab
Course Code: PT9176
Define and Implement ITIL Problem Management
3 Days/Lecture & Lab
Course Code: PT9177

ITIL eLearning

ITIL 4 Foundation Certification Program
4.5 Hours/eLearning
Course Code: PT25078
ITIL 4 Strategist: Direct, Plan & Improve
1 Day/eLearning
Course Code: PT26492
ITIL 4 Leader: Digital and IT Strategy
1 Day/eLearning
Course Code: PT26493
ITIL 4 Specialist: Create, Deliver & Support
9 Hours/eLearning
Course Code: PT26918
ITIL 4 Specialist: Drive Stakeholder Value
9 Hours/eLearning
Course Code: PT26919
ITIL 4 Specialist: High Velocity IT
10 Hours/eLearning
Course Code: PT26920

Governance & Best Practices

ISO/IEC 20000 Practitioners
3 Days/Lecture & Lab
Course Code: PT0185
ISO/IEC 27001® Information Security Foundation
2 Days/Lecture & Lab
Course Code: PT0183
ArchiMate® 3 Training Course: Combined Level 1 and Level 2: 3-day Weekend Bootcamp
3 Days/Lecture & Lab
Course Code: PT27546
ArchiMate® 3 Training Course: Foundation (Level 1)
2 Days/Lecture & Lab
Course Code: PT27545
ArchiMate® 3 Training Course: Practitioner (Level 2)
2 Days/Lecture & Lab
Course Code: PT27544
ArchiMate® 3.1 Training Course: Combined Level 1 and Level 2
4 Days/Lecture & Lab
Course Code: PT25553
Combined TOGAF® Level 1 and ArchiMate® Level 1
5 Days/Lecture & Lab
Course Code: PT27541
Combined TOGAF® Level 2 and ArchiMate® Level 2
5 Days/Lecture & Lab
Course Code: PT27554
Advanced Enterprise Modeling and Analysis with the Archi Open Source Tool
3 Days/Lecture & Lab
Course Code: PT27509