Troubleshooting Performance Problems

Catalog Home Communication & Business Skills Supervisory & Management

There are no scheduled dates for this course.

  Available by Request

This workshop teaches managers, supervisors and business consultants to use a systematic approach to define a performance gap, set reasonable goals, identify the underlying causes of the problem, select the needed solution(s), implement the desired changes, and measure the results.

This course will provide you with models, tools and hands on practice to drive your organization’s performance and success.

2 Days/Lecture & Lab

This course is designed for managers, supervisors and business consultants who are interested in optimizing organizational performance and success.

  • Performance Coaching
  • Writing Business Requirements
  • Performance Analysis
  • Trend Analysis
  • Cause Analysis
  • Forcefield Analysis
  • Intervention Selection
  • Cost Benefit Analysis
  • Business Cases
  • Implementing Changes
  • Managing Change
  • Evaluation

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