Upgrading Support Skills to XP

This course is designed to explore the benefits of Windows XP Professional. It will compare and contrast the earlier operating systems to XP and teach the student how to take full advantage of the benefits that that have been developed to help support XP Professional.
The students should have some familiarity with desktop support in an NT 4, Windows 9x or 2000-based domain networking environment.
2 Days/Lecture & Lab
This course will enable existing desktop support professional's to gain the skills necessary to support XP desktops.
XP Networking what's new in XP networking::Understanding Group Policies::Managing User Settings::Application Control Software Restriction Policies::Application Compatibility Making Your Old Programs work on XP::Remote Control and Remote Administration::Tuning and Monitoring XP::Failure Recovery what to do when a system won't boot, freezes up...::XP Storage Changes

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