User Research- Desktop (Social/Web/Web App)

Catalog Home Business Analysis, Agile/Scrum & DevOps User Interface/User Experience- UI/UX

This class teaches the skills of how to conduct field studies including how to set up and deploy behavioral customer research; facilitation and observation skills; data analysis and reporting. The topic covers Personas in detail and we discuss how to capture and transfer the data used to develop personas. User research is a core UX skill, this class teaches you how to do your own research successfully.

No pre-requisites. Just an interest in usability, UI design and how to conduct qualitative research.

1 Day/Lecture & Lab

Product managers, Business Analysts, Managers or designers. Anyone involved in requirements gathering or designing user experience.

  • When and why conduct user research?
  • Preparing a field study
  • Identifying users and tasks
  • Conducting user interviews
  • Developing personas
  • Persona best known methods
  • Translating field data
  • And much more...


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